Privacy Policy

1. Introduction

Promix ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

• Name and contact details (email address, phone number)
• Business information (company name, job title)
• Project requirements and communications
• Payment and billing information

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device information (browser type, operating system)
• IP address and approximate location
• Pages visited and time spent on our website
• Referring website or source
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Communicate with you about projects, updates, and inquiries
• Process payments and manage accounts
• Send marketing communications (with your consent)
• Analyze website usage and improve user experience
• Comply with legal obligations
• Protect against fraud and unauthorized access

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers: Third-party vendors who assist in delivering our services (hosting, analytics, payment processing)
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you explicitly authorize us to share information

5. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences (theme, language)
• Analyze website traffic and usage patterns
• Improve website functionality and performance

You can control cookie settings through your browser preferences. Disabling cookies may affect certain website features.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project-related data is retained for the duration of the business relationship and a reasonable period thereafter.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your data
• Withdraw consent for marketing communications
• Request data portability

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: official@promix.tech
• Phone: +91 85979 24792
• Address: 2 No, Near Radhaballav Mistanna Bhandar (unit 2), Sakaripukur Road, B, Perbirhata, Kamalpur, Bardhaman, West Bengal 713103